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Early Oak Reproductions - British handmade furniture.

 

Buy with confidence. Trading standards approved

"Yes, it arrived safely, thank you. I am delighted with it." Jennifer, Merseyside

 

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Buy With Confidence - What Does This Mean For Me?

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For your peace of mind, we are one of the few companies (the only reproduction oak furniture company we believe) to be accepted as a member of Trading Standards - Buy With Confidence scheme (opens in new window/tab). This scheme was launched some years ago to support and promote reliable retailers and increase consumer protection by providing a list of approved traders. We are proud to be be one of these.

As part of the acceptance procedure, we have been checked by officials from our Local Councils Trading Standards Service, to ensure we operate within the law. This involves a lengthy and rigorous audit at our premises, covering a number of checks, including:

  • Random checks to ensure our testimonials are bona-fida
  • How we go about dealing with customers
  • Our contract terms and guarantees
  • Public/employer liability insurance
  • Licensing
  • Business correspondence, quotes etc
  • Our supplier details
  • Advertising
  • Deposits
  • Pricing and delivery charges
  • Product descriptions
  • Health and safety
  • Statutory obligations
  • Complaints procedures

In addition, checks will have been made on our personal and business history including:

  • Any County Court Judgements
  • Criminal Convictions (CRB checks and appropriate certificates obtained)
  • Companies House
  • London Gazzette Search
  • Disqualified Directors Search
  • Membership of any claimed trade associations or professional bodies
  • Trading Standards Service's own database of enquiries

Furthermore, Trading Standards officials have also picked out 10 of our previous clients, at random, and contacted them direct, for first hand feedback as to our standard of service, integrity and product value. And it doesn't stop there. Having been accepted into the scheme, we are continually monitored by way of customer feedback sent direct to Trading Standards.

So you may ask yourself...

What does all this mean for me?

In simple terms, you can order from us with absolute confidence, knowing that, as an approved and monitored Trading Standards Scheme member, you can trust us to fulfil (and hopefully exceed) your expectations. You also have the added assurance that, in the unlikely event that something does go wrong, Trading Standards are on hand to assist both parties in resolving any issues. Click here to see independent reviews about us (opens in new window/tab). 

NOTE: Buy With Confidence have recently created a new website. You can view our original 48 entries (from the old website) here: Early Oak Reproductions Buy With Confidence Feedback (PDF opens in new window/tab).

Buy With Confidence - Trading Standards Approved


 

All our prices include VAT and free mainland England delivery.   Details here of our UK and overseas delivery service

Easy ways to place your order and pay...

1. You can simply place your order here on our website by using our intuitive selection boxes (on any of our product pages) and then continue through to your basket page (you'll need to register with us first - see 'Login/Register'. This will then take you through to the secure server of WorldPay, where you can pay your deposit for bespoke pieces, or full payment for accessories.

2. Alternatively, you can email or phone your order through, or visit us personally at our showroom. Click here for contact details.  We accept BACS transfer, cheque, credit card or debit card payments.

3. You can also spread the cost of your purchase over 12 months, interest free. Early Oak Reproductions can provide you with the opportunity to take out finance on any of our products, with an order value of £1,500 and over, through Omni Capital Retail Finance. The application is quick and easy - the process taking just a few minutes, with a fast decision. Terms apply and credit is provided subject to age and status. Click here for more details.

However you want to order, we've made it both straightforward and safe (see our accreditation's below).

Safe shopping - online & offline:

safe online shopping starts with shopsafe Buy with confidence. Trading standards approved Secure shopping Mastercard, Visa, Visa Debit, Maestro

Member of The Federation of Small Businesses No. 2060751

 

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