We are very grateful to our clients who have taken the time and trouble to provide valuable written (over 260 to date) and verbal feedback about our products and service, and we hope this helps prospective clients to make an informed decision.
We understand the apprehension about ordering products remotely and indeed, for most of us, it takes a leap of faith to do so, particularly for 'big ticket' items. It may surprise you to know however, that many of our customers do place their orders this way (usually because they live some distance away) and their confidence in us, has been duly rewarded by their purchase exceeding their expectations.
To verify this, we have added a relevant note to some of the testimonials below (i.e. ordered from website or ordered online) showing a few of the many clients who put their trust in us.
Of course, we welcome (and positively encourage) you to visit our showroom, where you can see first hand why we are likely the best source of high quality reproduction oak furniture and accessories in the UK. But, if for any reason you are one of the 50% that can't make it down to us, rest assured that we will deliver what you expect...and more.
IMPORTANT: Publishing fake testimonials is not only extremely unethical, but is now a criminal offence under UK law. All our testimonials are bona fide and 100% accurate extracts from letters and emails received and held on file at our showroom, in addition to others submitted independently by our clients, direct to our entry on Trading Standards - Buy With Confidence website (link opens in a new window/tab). As members of this scheme, a Trading Standards Officer has checked our testimonials for authenticity, as part of a rigorous audit, prior to acceptance.
Nic, Caernarfon, 3.12.23, purchased from showroom:
"I’ve given all the chairs a good wipe down and they look superb, going so well with the oak in the room. In doing so, it became clear the quality of workmanship that went in. Janine really likes them too..."
Robert & Joke, Netherlands, 30.11.23, visited showroom:
"We have received the table this morning. We are very happy with the result, the colour is absolutely beautiful and the size is just what we wanted. Thank you very much!"
Chris & Caroline, Hampshire, 20.11.23, visited showroom:
"The furniture was delivered safely by the delivery men and we are very happy with them. They now complete the room. We may be back in touch next year for some dining chairs to add to our existing ones around our oak table. Many thanks for your help."
Amanda & Ian, Sussex, 13.11.23, visited showroom:
"We can't thank you enough. We are thrilled to bits with the table. It looks fabulous in our new home."
Koshi, Sussex, 3.11.23, visited showroom:
"It all went well Nick. No problem. The table looks very good & thank you for your help."
Tracey, Dorset, 27.10.23, ordered online:
"Tables are now with us and are exquisite! I am very pleased with them. Many thanks."
Ian, Cambridgeshire, 26.10.23, ordered online:
"My new desk arrived safely yesterday and I'm pleased to tell you the quality of materials and workmanship is outstanding; it is a truly amazing piece of furniture. Thank you very much for all your help and assistance in the design and manufacturing process."
Michael, London, 8.10.23, visited showroom:
"Just to repeat: the 4.2m table and chairs are really life-enhancing - if only because of the understated but emphatic quality and style. Many thanks to you and the workshop for improving on my order: you lot know best!"
Tom, Oxfordshire, 8.8.23, previously ordered from us:
"Hi Nick. The windows and door are super! Well worth the wait!! Thanks"
Guy, Devon, 5.8.23, ordered by phone & email:
"Good evening Nick, we are absolutely delighted with the chairs. Thank you so much to you and the team. I’m more than happy to leave feedback for you and look forward to working with you again in the future."
Helen, Yorkshire, 2.8.23, ordered by email:
"I just wanted to thank you for my beautiful furniture. Its is just perfect. My joiner will be here tomorrow to put the wall rack up. It was heavy lifting !! Thank you again for everything."
Emily, Middlesex, 6.7.23, ordered via email:
"Thanks the coffee table is lovely. It looks great in situ! Just what we wanted."
Peter, West Sussex, 5.7.23, visited showroom:
"Yes we are pleased with our bookshelves and tv unit and the delivery drivers were very good."
Margaret, Virginia USA, 25.6.23, ordered via email:
"We are beyond thrilled, the bed is beautiful. It's a masterpiece and we are so thankful to you and your team of craftsmen for creating it for us. We love the chest too..."
Nicola, London, 5.6.23, ordered online:
"Just wanted to inform you that I’ve received the decanter on Saturday! The package was amazing and, overall, I’ve been impressed by the quality of your service, the communication and the professionality. Thanks so much."
Plus new additions posted independently (of over 160), on our Trading Standards - Buy With Confidence page:
Over 200 more genuine testimonials sent direct to us below (appear in random date order):
"...everything went fine and we're thrilled to bits with the dresser base which is exactly what we were hoping for"
"The dresser is great - it fits perfectly and we have not quite managed to fill it up yet! Thanks very much - it is exactly what we wanted"
"Delivery went smoothly and I am exceptionally pleased with the TV stand, looks superb, impressive quality and fits in well with the antiques in the room."
"Yes, it arrived safely, thank you. I am delighted with it, and had an appropriately "lard" coloured, wibbly-wobbly hand-dipped candle waiting for it, so it looks very handsome by my eighteenth century stone fireplace." (Hand forged rushlight holder)
"...Also I would like to say, thank you for a wonderful table and chairs, you exceeded our expectations and left us with a table for life"
"...they arrived safely & look great. In fact, we could actually do with one more!"
"All went smoothly with the delivery and the table and chairs look great in our dining room. Attached is a photograph of the table in-situ - as you can see it is perfect for the setting."
"Totally loved the ice bucket, thank you x"
"Just to say that everything arrived as planned and we are extremely pleased with everything, I suspect at some point you may hear from us again for some more pieces! Thanks again for everything, from start to finish."
"The table has arrived and is wonderful. We are delighted by it. The delivery crew did a great job - the access proved to be a little tricky, but they solved the problem effortlessly. The finish, and the ageing, are spot on. Just what we wanted. And the spacing of the legs works just right for our chairs. So many thanks for all your help."
"...delivered with no problems and we are very happy with it."
"The photos - and the real thing - are fantastic. We are so pleased with them and they have transformed our room. They look as though they were always there!. Thanks again."
"The TV cabinet and printer cupboard both arrived yesterday and, as usual, they are absolutely perfect."
"The dresser was delivered within the time scale the carriers informed me of. I am very pleased with it, for which many thanks."
"As I said this morning, my order finally turned up (rare admin problem with our carriers!), and we are very pleased with it. It is well made and the colour match is good. As you know we had a problem with the carrier, trying to deliver the wrong order. I must say that in your absence Chris did his best to sort it out as quickly as possible, and with a pleasant manner. He did well. We will no doubt be in touch again soon, when we need some new pieces."
"Thx vm for the update Nick and welcome back (from holiday). Yes, the dresser was delivered and we're delighted with it - it works absolutely perfectly in our kitchen."
"Please be assured, we're so very happy with the service you and your wife gave to us, we are so grateful you felt so at ease to spend time and were so patient...you were both more than accommodating"
"We have just taken delivery of our beautiful oak coffee table with glass top and just wanted to say many thanks we are absolutely delighted with it. It's even better than we dared hope."
"The table is wonderful. Thanks so much."
"I did get to the steading and must apologise for not getting back to you. Chairs are all in place and look great. The desk is magnificent, We will really enjoy everything supplied to us by Early Oak Reproductions. It has been a pleasure working with you."
"We have just taken delivery of our new TV stand and we are absolutely delighted with it. And we definitely made the right colour choice; it matches our other furniture perfectly. Thank you so much for getting it to us before Christmas."
"All fine thank you very much. Very pleased with the table, in fact I am thinking about ordering another piece"
"...both delivered and look fantastic."
"Hi Nick, table delivered today, STUNNING, will treasure it always and it fits my small dining area perfectly. Thank you for your advice and help."
"Our visitors love the addition of the table to our upper hall chamber. We think it looks stunning."
"Again, your craftsmen have done an excellent job! The desk perfectly matches the dining table, chairs, and the two large coffee tables that I purchase from you previously. Thanks Nick - another winner from Early Oak Reproductions."
"Dear Nick, The refectory table arrived today and we are absolutely delighted with it and the chairs. They fit in beautifully in our lovely old house and compliment the antique pieces of furniture perfectly. Many thanks."
"Thank you for making us such a beautiful wardrobe. We are both delighted with it."
"...we are thoroughly delighted with the chairs they will look wonderful in our dining room which is currently our kitchen storage room as we are remodelling our kitchen, so much going on but, we really love them the fabric looks so good and matches everything, they are everything we hoped for. Thanks for your efforts and it's good to know you are there in case we want something else."
"We're delighted with the table and chairs, so thank you very much for finishing them in time for Christmas. The size is perfect and they look even better than we imagined!"
"Nick, it has arrived safely and unscratched...We are thrilled to bits with it, its lovely...well done, even the colour looks good too."
“Just arrived ! Looks great just the ticket thanks”
"We are very pleased with the table thank you very much. It is ideal for our hallway and fits in well. Many thanks again for a good job done."
"The bookcase is excellent in all respects and my wife is still playing at which books to put in it. We may have to order another one! Very happy with the quality and finish."
"Hi Nick, many thanks for your efforts to deliver on schedule last Friday. We are absolutely delighted with the table!"
"After an 18-month search for a dining table and chairs, we were lucky to stumble across you. The Berwick range is outstanding value for money for such high quality workmanship. We were also grateful for your excellent advice in the showroom, and your professional, friendly manner. Consider yourselves highly recommended."
"Delivery was on time and was well in time for our daughter's baby shower. We are highly delighted with our dining table and chairs."
"We are thrilled with the coffee table. It is exactly what we were expecting, as you are aware I was a little worried about the colour as I ordered on line but you were so good sending wood samples and also talking me through everything. The quality of the table is superb, really excellent. Also the delivery men were extremely pleasant."
"Thank you for your beautiful pages and fine and rare products. I'm so happy to find them."
"Donna is absolutely delighted with everything that you did today and I'm very excited to see it all when I get back home tonight."
"Nick, we're absolutely delighted with the dining table, it looks fantastic in the room and we can't wait to get some chairs sorted out so that we can really enjoy sitting and eating in such elegance! .......... We were also delighted by the personal end to end service you provided. We will certainly recommend you to our friends and family and hope to buy more from you in the future"
"Thank you very much for the dresser, it is beautifully made & perfectly finished .....the colour is an excellent match with several of our older pieces. It really finishes off our kitchen - we had 11 people standing round admiring it at the weekend..."
"From our point of view discussing a design and commissioning work from Nick is very simple. We would have no hesitation in recommending Early Oak to anyone else"
"It's perfect. Many thanks for your help and speedy turnaround."
"Benches arrived this afternoon, they look great. Thanks."
"We are still more than pleased with our fabulous table, chairs, bed and bedside tables. The only issue we did have, we thought you remedied very well when you and one of your craftsmen came to the house to fix it. So we have no complaints. Your furniture is admired by all our visitors. Most people think that they're the 'genuine article' (ie. considerably older than they are!), and we've had several people asking where we got them. We told them, of course. Anyway, we love the furniture you made for us..."
"Thank you for our lovely bedroom furniture. The quality and workmanship is excellent...We are looking forward to enjoying these pieces for years to come."
"Bed arrived Thursday as planned. Assembly very straight forward. Very pleased with it."
"The pewter candlesticks we ordered from you arrived on time and were absolutely beautiful. We have bought them as a special thank you for some friends and know they will be delighted. Thanks again."
"Nick. We are simply over-joyed with the table and chairs. It is everything we wanted and more - thank you so so much - I have no doubt that we will shop with you again."
"The table is just beautiful, thank you. We wish you a happy new year."
"We have just returned from holiday so thought we would drop you a note to say how delighted we are with the chairs. They look perfect with the table and we are finding it very difficult to distinguish between the original chairs and the new ones! The leather is a great success and we would be glad to have any material that is remaining. Many thanks for doing such a fine piece of work."
"Delivery was painless and we are delighted with the chairs, the extra height works really well with the room and the table. Many thanks for the efforts and attention to detail."
"Safe delivery of our furniture today. We are delighted with both pieces. It sits very well and is all we hoped for. Thank you for your help."
"Sorry for the late reply, as I am still travelling but my wife is delighted with the table and the delivery service which accompanied it, and it goes without saying that when Mrs Gough is happy, my life is a little less tormented than it would otherwise be!"
"We are still thrilled! In fact, we have been thrilled with the process from start to finish. It has been a long time since we have experienced the level of customer service that you provided. We appreciated being offered the option to change the handles on the dressers and also your care and attention with regard to the access limitations. We really felt we were being taken care of and that we were not ''just another customer''. ......we won't hesitate to get in touch if we have requirements in the future."
"Yes thank you received table and it is just as lovely as I remembered it in your showroom."
"We've had a great experience from start to finish with Early Oak Reproductions. Nick picked me up at the train station and dropped me back when I came from London to look at the showroom. The table we ordered is fantastic quality and will last for generations. When we experienced one issue with the height needing a modest adjustment, a workman came to our house within a week and fixed it on the spot no questions asked. He even refused a tip saying that we were the ones inconvenienced."
“Table looks amazing and brings a lot to the small cottage we refurbished. I am sure that I will be back with more orders for up and coming projects.”
"You should know that having spent the past 1-2 months researching websites, etc. your site was far the best in my opinion. (order subsequently placed by enquirer)"
"I'm absolutely delighted with the table. You never quite know when ordering over the internet whether an article will be right but this is exactly what I thought it would be. It looks really well in my new orangery which is virtually all oak inside..."
"Our table arrived on Thursday and we are really delighted with it. It fits perfectly into our kitchen and is just the right colour - it looks great so thank you so much for all your help and flexibility."
"We are delighted with the table and especially the overall service too. Thank you so much for being so accommodating with delivery to us, we both really appreciate your efforts. It is a delight to sit at and our guests were very impressed to. We shall certainly recommend you to others".
"...thank you for a fantastic service. You and Chris were so helpful and knowledgeable but without being pushy in any way so we really enjoyed choosing our items. Needless to say we are delighted with them but have to give a special mention to the coffee table which is a magnificent piece of furniture and has already become a talking point. Clearly if we ever sell the house the table will have to go with it but hopefully that wont be for many years to come!! The picture is beautiful too and constantly changes with the light. I love it. Well, thank you both again and hope to see you again when we have saved up a bit more!"
"Yes, we were there on Sunday and the bed looks great. Can't wait to sleep in it. Thanks so much for going all the way to Gloucester."
"Just wanted to let you know that our coffee table arrived safe and sound today. It is beautiful and a very wonderful piece of craftsmanship. Thank you for all the work you have put into it and for creating exactly what I asked for as a lovely centrepiece for our family living room."
"Yes all good thanks and will have some more additions over time."
"The furniture was delivered this morning and we're absolutely delighted with it. Style, quality, finish - everything about it is excellent...Once again, thank you so much and for completing the order in time for Christmas. All the best to you and the rest of your team."
“The coffee table arrived yesterday and we are delighted with it. Thank you. We will certainly buy from you again when we need another piece of furniture. Many thanks.”
"Table and chairs arrived and all's fine really pleased with them. Many thanks, will tell friends and family to check you out when they need new furniture."
"Hello Nick the TV cabinet has arrived and we are thrilled with it! The heavy construction is perfect as is the fit and finish. I think it will spend most of the time with the doors closed so I can admire it! The joint stool also, the distressed state you guys have created is just perfect. I particularly like the battered corners and the woodworm effect. I will definitely be in touch again for some other projects (when my coffers have recovered). So thanks again you are as they say A TOP MAN!"
"I was absolutely thrilled to bits to receive my chair this morning. It is a wonderful and beautiful thing that will be treasured in our family. Thank you so much to you and all your craftsmen and women."
"Thank you for your email the table looks very impressive on your website. Wish I had been able to unpack the decent glass and do flowers for the centre. It has been so lovely to sit all the family when they come, in comfort. They are very impressed!"
"Just to say the candlesticks arrived safely today and I'm very pleased with them - many thanks - David."
"Very pleased with TV stand. Thanks for prompt delivery."
"I'm completely delighted with the potboard [dresser] - it matches my table and chairs perfectly and looks great in the dining room. Very high praise for the delivery company also - flexible with time and no fuss about carrying it in to the house around some awkward corners! Very many thanks for a high quality piece of furniture and excellent service."
"Thank you for your patience and for spending your time with us to get the order for our table just right. From colour and style to matching the table's exact dimensions to the dining room, you really did go beyond the call of duty. It is now in place and it looks fantastic, there's just one problem...It's become extremely difficult to get guests to leave the dining table!!"
"Thank you very much for the wardrobe it is fantastic. I really appreciate all your effort's to get it in, it's perfectly proportioned."
"We are truly delighted with the finished product, both pieces look lovely in our sitting room. We very much appreciated the way you kept us informed throughout the making of our new furniture, and it was delivered at the time and date that we had discussed without problems of any kind. Once again many, many thanks."
"Delivery was fine, despite the snow! Carol and I are delighted with the table and it fits very well into our Somerset home."
"This is just to say that we are very pleased with our TV stand. The quality as always is excellent and the wood blends in well with other furniture in the room. Thank you very much."
"Thank you very much for the photo. Delighted to see it on your website and love the dresser."
"Just received the boxes - they are LOVELY -thank you so much. I am so pleased. Hope you have a good rest of the summer and I will be in touch again, if you dont mind. Thanks again."
"Just to let you know that our coffee table arrived this morning and we are very pleased with it."
"Just to say the bed and rad covers were installed last week and the client is thrilled so thank you."
"The table and chairs arrived safely, everything was perfectly wrapped and the movers took good care of the goods. We really love our new furniture! They look exactly the way we wished and perfectly fit in our dining room. Excellent work, thank you very much. "
"Perfect, thank you."
"Hi Nick, have now received planter. Will make great xmas present, will definitely buy from you again. Many thanks. Paul."
"All arrived in time - delivered without a hitch - now in place and looking fine. We will need another cupboard, but I'll be in touch in the new year. Thanks again for your help."
"It was good to see you last week. I really love the games table - it's fabulous. My brother's left now but we managed to have that game of chess, so thank you very much!"
"I just wanted to say thank you for our beautiful table that arrived. It was just what we wanted and it looks just like the one we ordered as per your website. I have to say I was a little unsure to order a table from a website but your professionalism from the start to finish put me at ease. Thank you for the samples you sent, to the finished table. Myself and my wife love the table and hope to have many memories with family and friends. I would have no hesitation to recommend you to family and friends."
"...Richard thought it [large oak dining table] was sensational! Thank you very much."
"We are absolutely thrilled with the table and chairs, which looks stunning. I would also like to thank you for completing the order before Christmas, it made all the difference. We will probably like to buy more furniture in the future and will be back in touch. Many thanks and wishing you a Happy New Year for the weekend."
"We received the table yesterday without any problems and are really pleased with it - the finish is superb. We will be in touch after the summer to arrange a visit so that we can finalise some of the other pieces we are looking for."
"Hi Nicholas, we were delighted, thank you very much."
"We have just taken delivery of our beautiful oval oak gate leg table and eight stick back chairs - just in time for Christmas. We are really pleased with them and they surpassed our expectations. The quality is exceptional. Thank you for going to so much trouble to get the colour right for us."
"The tankard is lovely and the service was first class."
"I meant to email you last week to say that the mirrors are absolutely wonderful! Donna and I both love them and they finish off the landing/house beautifully. They're exactly what we were looking for and they suit the space perfectly. Thank you for all your efforts and perseverance to bring the project to completion...and the champagne was delicious! Many thanks for that lovely gift."
"We were really happy with the quality of the bookcase, it looks fabulous, so thank you. The delivery guys were very helpful and courteous so please pass on our thanks."
"Yes it's lovely thank you. It is situated in an oak beamed room with other antique furniture and looks as though it has been there for ever which is what I wanted. Thank you for your efficiency and the smooth running of the operation."
“...we are delighted with the chairs. Thank you very much for sorting out how tall they should be, because they are perfect!”
"I love the bed and am really enjoying waking up in it. The workmanship is excellent and it is a joy to have such a beautiful piece of furniture. The delivery and installation of the bed were very smooth and efficient and I had great pleasure in gossiping with you about the house and picking your brains about old building, joinery and cabinet-making techniques - an added bonus".
"Everything went to plan, the movers did a great job, rather them than me carrying the top. Table looks great in the room, really pleased and lots of nice comments from visitors. Thanks for all your help and have a good New Year."
"By the way the piece is beautiful! Thanks so much for all of your hard work."
"I can say that the table exactly meets my expectations and I am totally thrilled. The processing quality corresponds exactly to what you promise on your website. I can only recommend your shop."
"Herewith on your request a picture of our two equally nice and equally high quality, but each so totally different beds made by your company 'Early Oak'. One being a cozy four poster, the other one a very comfortable 75cm above ground mattress height light oak bed in gothic style. Expensive..? Only a fraction when compared to the Elizabeth 1 oak and inlaid tester bed incorporating some associated and some later elements sold on April 30 2014 at the Bonhams Oak Sale for not less than £62,500 (76,475 euros). While at the same time our 'Early Oak' beds are bearing our own coat of arms, not the one of someone else and our beds were designed from the beginning on to accommodate the unequivocally healthy Hastens mattress system! Durable..? Like the Elizabeth 1 bed, every detail was made by hand in solid oak. Yes, please come back in 400 years and check..."
"Yes! It (pewter) has arrived safely - on Thursday - I was away from work and don't have a computer at home so sorry not to respond before now. It is lovely and a gift for my son, so all I need now is a bottle of something to go with it!"
"Very pleased with craftsmanship and finished pieces appearance."
"Thank you - the delivery was fine and we are absolutely delighted with the chairs and cannot believe how perfectly you have copied them - I suspect some very clever wizardry must have been involved!! I will send you photos shortly of them in situ in our dining room. I don't know whether I told you but the chairs have been in our family for many years (at least 100, I think) and there were originally 8 but 4 were in store in London and were destroyed when the warehouse got bombed in the blitz. My mother, long dead now, was particularly fond of the chairs and would have been absolutely thrilled that we have reinstated 8 chairs and they certainly look grand in our home. Kind regards and many thanks for doing this."
"...the table arrived last week and we're very pleased with it. It looks superb."
"The pewter arrived safely and is excellent. Exactly what I wanted. I am most grateful to you and Early Oak Reproductions for your efficient and conscientious service".
"After months of searching we found the perfect piece for our hall at your showroom. The quality and finish are superb and we love the period look. Many thanks."
"We're delighted with it. Once it's set up with our new lamp I'll send a photo."
"...saw the table this afternoon. It is fantastic, thanks so much for all your efforts. Looking forward to enjoying using it week after next."
"...dresser arrived safely on Monday and we are absolutely delighted with it."
"I meant to write to you sooner to thank you and Christopher for the way you delivered and set up our new table. We are very pleased with it and I can see why your business is doing well with such care and attention. Thank you again and with best regards."
"Delivered safe and sound whilst I was sunnying myself on a beach in France. Very pleased with the lamp table and it now has a colour printer on the top, my original printer on the bottom and printing paper fits nicely in the drawer - what could be better! Excellent service."
"It was good to meet you and your son and thank you for spending time and care setting up our beautiful bed. We are so pleased with it, it has surpassed our expectations and I look forward to going to bed every night!!"
"They are gorgeous and worth every penny. Now I want a table..."
"They're fantastic. Thank you for all of the help with these. I'm sure I'll be circling back with more items sooner than later."
"Yes thanks Nick - delivered on time and as agreed with your courier. I have not seen the dresser myself yet but my Mother and Father whom took delivery say it looks fantastic."
"Thank you ever so much for all your help you have been amazing!"
"I have just received my pewter plate, I can't believe how lovely it is, the patina of the pewter is beautiful. I can't stop looking at it and it is exactly what I was looking for. It's quite breathtaking, thank you so so much for all your help. I hope it's the first of many pieces from your lovely shop. Thank you again."
"I just wanted to let you know that the table arrived last night and we are delighted with it. Well, I haven't seen it yet, but my wife assures me it's just lovely! Thanks very much for your efforts/patience."
"Fantastic! Thanks again for all efforts to help us get this right."
"The delivery was smooth, the carriers kept in touch and I was fully informed over timings etc. and the men that turned up were pleasant and helpful. I love the table it is exactly what I wanted. I would have no hesitation in buying from you again."
"Thanks so much for the 17th-century style table for the visitor reading area in our new exhibition at Bolsover Castle. It is exactly what we needed. We really appreciate the effort you went to, at short notice, to deliver it in time for the exhibition opening"
"I am writing to express our thanks for supplying such a handsome Linen Press. The way in which it has been constructed out of so many sections in order to negotiate out very difficult staircase and to reassemble so perfectly is amazing. No one could possibly guess that it was anything other than one piece of furniture all the joints are completely hidden. It's quality is superb WELL DONE."
"That's fantastic news. Thx vm for the update. We loved the new pieces (as usual!) - particularly the carved stool, but they're all lovely."
"The pewter underplates are gorgeous, both on my dresser and in use. Quality and choice are tops. Many thanks."
"At Early oak they listen to what you want. They think with you and make it possible...We got indeed our unique, made to size, first quality, true four poster bed including the soul that we had been looking for. I am convinced that after 400 years this bed will still be there" Read our clients full story here.
"Very pleased thank you."
"Hiya Nick, the stand has arrived this evening it’s so beautiful thank you we absolutely adore it. We’d spent wedding gift money on it as we wanted to get something to treasure forever and we certainly will do. Thanks again."
"Yes, we have them and all is well. Thank you for asking. We are very pleased."
"I am writing to thank you for the wonderful table and its accompanying set of chairs.......Even if we had the skills to make the table ourselves, I doubt if the end result would have matched our expectations as closely as you have managed to. The pleasure in owning such a beautiful piece of furniture is enhanced by knowing that it was made by someone who really cared about the product throughout its manufacture and always seemed more interested in getting the right result than in counting the hours spent."
"Yes all went well. Very pleased. Thank you for all your assistance."
"Re: X-Leg Table. Thanks, the client loves it..."
"We were very pleased with the plates - they are now in use in our Great Hall. Thank you for getting them out to us so quickly & for the information on the calender - that was very much appreciated."
"Nick. Thanks very much. We love the table"
"...having now had the four poster in use for 10 days or so I can say that I am really very pleased with it. Thank you."
"As promised I send you some pictures from our medieval house in France with the furniture you made. Especially the wonderful table and the oak settle gives the main room a medieval atmosphere which we totally enjoy whenever we are there...With best regards for a healthy year 2012"
"Really pleased with the coffee table thanks - just what we were hoping for. Will be in touch next time we want to add to the collection!"
"Good morning Nick from a sunny morning in Finland! I want to thank you for the pewter goblets! The latter four of them arrived earlier this week. They came quite quickly :)They are absolutely perfect and just of the same style as the two we already have. Sunny days to you all there."
"The furniture is stunning and we are really pleased with the choice of upholstery which compliments the wood beautifully. We will be back to see you in the New Year to order some more pieces!"
"Coffee table received and it is absolutely beautiful, I really love it and am over the moon with it - just perfect. Thank you so much. It fits perfectly where we intended it for too!!"
"We are thrilled with the bench, it is now very stable and appreciate your efforts in adjusting and sealing the bench. I also mentioned in my email that I have never failed to be impressed with Pinnacle. On every occasion they have been polite and professional. They always do their best to advise on delivery times and call back promptly. Many thanks for your help and for attempting to purchase the felt pads."
"We are absolutely delighted with our oak furniture - the oatmeal perfectly complements the dining room and looks like it's been there forever! We would also like to thank you personally for the way you dealt with our slight problem and the fact that you resolved this to our complete satisfaction. This is something that rarely happens in today's climate and it was truly appreciated. We would have no hesitation in recommending your furniture, it's simply stunning."
"Yesterday the shelf arrived. It looks really awesome. Thank you very much, we are so happy. I enclosed some pictures for you, I hope you like our new kitchen rack."
"Safely received. Attached please find a few photos. Looks great!"
"The delivery went off fine yesterday. I haven't seen the furniture yet but Lise tells me it looks good." followed by "I've now seen the furniture - looks great!"
"We are really pleased with the settle and benches - thanks so much for your hard work on them"
"The table was delivered to us this lunchtime & we are more than pleased with it. Thanks for a quality piece that takes centre stage in our lounge."
"Just wanted to write to say how pleased we are with the radiator covers - they are beautifully made and we were impressed with the care you took when installing them. They look as if they have always been there and meet our brief exactly. From our experience, we would be happy to recommend Early Oaks as the place to go for well made and designed bespoke furniture"
"Trying to make an authentic Tudor room in our period house took a great deal of sourcing. Thankfully these guys were able to help us. We got an amazing Tudor style table on time and for a great price. Sits great in the room and looks lovely. Can really recommend these guys."
"Wardrobe delivered… looks fantastic… and I adore the rusty key! All about the detail. Thank you."
"We are absolutely thrilled with the unit. Thank you so much. It is so pleasing to have a bespoke piece of furniture that meets exactly our requirements and consequently looks great in the room. Before receiving the desk, we were singing your praises to friends...so I am sure in due course you will be receiving inquiries from our mates. Thank you again for a terrific job and great service and should we find we have more furniture "needs" we will be in touch."
"All arrived ok. The furniture looks stunning - Thank you!"
"The cabinet is excellent and looks great, the greatest compliment is that it looks like it's always been there!!! Your service was excellent and your attention to detail really was invaluable. It is certainly a talking point whenever we have guests and everyone was positive about it. It is a substantial work of art!"
"We're absolutely thrilled with our TV stand supplied to us this morning. The quality of the workmanship and finish is outstanding. We made the right choice as it blends beautifully with the other items of oak furniture in our sitting room. Very many thanks for great service."
"All safely received and installed and the new unit looks splendid."
"A couple of years ago you made us an oak table. It is without doubt our favourite piece of furniture. We love it. I was wondering if you would be able to make us a chandelier?"
"Safely delivered and very pleased with them. Thank you so much."
"I just wanted to let you know that we could not be more happy with our new bed and bedside cabinets. The quality of your craftsmanship is absolutely outstanding and the new pieces look absolutely wonderful in their new home. Throughout the process of design, ordering, construction and delivery you have been incredibly knowledgeable, helpful, flexible and understanding at every single stage, in order to create the perfect product to fulfil our requirements. Yesterday evening, Donna and I kept going back into the bedroom, just to have another look."
"The coffee tables have been much admired and we love them. They will be with us for life! You were also very helpful in resolving any issues and we really appreciate that. Many thanks for everything...you will be hearing from us again as there are a few more pieces we will need going forward."
"Just to let you know that the sconces were delivered this morning. Thank you for sorting out the problems with the carriers. I am absolutely delighted with the sconces - they are just what I have been looking for and the finish you achieved is superb. Many thanks."
"Yes, we are still very pleased with the dressing table and stool! Thank you for chasing up the fabric - we will try and call in later in the week. It will give us another excuse to look at your showroom!"
"We could not be more happy with the refectory table. Beautifully made, and looks like it has been there forever, or certainly since the house was built in 1452. The craftsmanship is exceptional, and you have certainly done us very proud. The design and finish is really a delight to both looks and feel. Thank you for an exceptional work of joinery."
"The table arrived safely and in the time frame given. We are delighted with it, it is beautiful and fits in with the room and existing furniture. Thank you very much."
"I am absolutely thrilled with my table...it fits just right where I wanted it to go and the finish goes very well with my other furniture."
"Furniture arrived in perfect condition and we are delighted with it. We look forward to receiving the remainder."
"I received the table today. I am absolutely delighted! It is everything I wanted. I will likely be interested in more pieces in the future."
"I am pleased to say the chairs were delivered back to me today and all issues have been sorted. I feel the test of any operation is how they deal with matters that go awry, so thank you for your assistance, compliments to the upholsterer (I am impressed) and it was a great help to me that Martins could deliver back to me this week. The chairs look great as you can see. Just waiting for the new curtains…"
"Dear Nick and Judy, Also we have truly enjoyed your visit. The bed is even nicer than we had in mind! We are very happy with it indeed. Thank you so much for your excellent service and bringing the bed from door to door. All the best wishes to you and your family."
"...our stunning table has arrived and we're absolutely delighted . . .it's perfect in every way, I absolutely love it and looks so beautiful in our kitchen! Friends have found it hard to believe that it's a reproduction. I will send you a photograph once the room is dressed and completed. I do hope you have enjoyed the Christmas break and I'm sure we shall be in touch at some point in near future."
"Just to let you know that Stuart arrived safe and early. His knowledge and advice was thoroughly appreciated. The table is stunning! We are thrilled and delighted with it. It will be taking centre stage at our celebration on Saturday night and we will be recommending you to our friends. Many thanks for the extra special service, you have helped to make the party very special."
"Please find attached photo of Aumbry as requested. We are very pleased with it."
"We are really happy with the beds and bedside cabinets from Early Oak Reproductions and think they look fabulous in their surroundings, adding style, luxury and a unique atmosphere to each bedroom...Many thanks again for all your help with Sweeton - the furniture you have created looks wonderful."
"Thx for bringing everything yesterday. The hall cupboard looks absolutely wonderful and is perfect for the space - we love it!"
"Table looks great Nick. Really pleased with it. The whole ensemble [table, upholstered chairs and table runner] looks great."
"David has delivered the table and it looks great. Colour is perfect and just what I was after, so thank you."
"Thanks chairs delivered. Look really nice."
"Yes it arrived safely - driver was excellent. Very happy with the dresser it's a very good match with existing table albeit slightly darker but difficult to say it is not the same collection. Thank you."
"Very pleased with the chairs. They are just what I wanted."
"Everything is working perfectly and we are absolutely delighted with the finished product. It fits in perfectly in that room and is even better than we'd hoped for."
"The whole transaction was a pleasure. You couldn't have been more helpful, over suitable measurements and shape of the table at first meetings. The timescale for completion was much shorter than we had thought and the delivery, explanation, help with moving the table being replaced, and photos, all beyond the call of duty, as it were, were much appreciated. We enjoy the finished product every day, so it is important that we should have good memories around it, and we do."
"It's beautiful Nick - thank you so much."
"Everything looks fantastic! Thx again"
"We report successful delivery and we are exceptionally pleased with the dresser."
"Yes it arrived safely and we are very happy with it."
"Had to drop you a note - just got home - bed is stunning! I know this is weird - but I adore the bottom of the posts - fantastic aged detail. Carvings are incredible too - but that kind of detail makes it. Laurence is correct, it really does look 400 years old."
"It is absolutely perfect, thank you very much."
"The candlesticks arrived in Washington DC today, safe, sound, and exactly as described. Thank you so much!"
"We are absolutely delighted with the oak bed. A job very well done and certainly worth the wait.S.... is already trying to think of something else to commission, she mentioned an oak table, so I guess I will have to keep working for a few more years yet!"
"Yes all delivered and very pleased with the service."
"We have worked with Early Oak Reproductions on a large interior design project, ordering a significant amount of furniture from the company. A large number of pieces were bespoke with an individual finish by Early Oak Reproductions. The design service provided and the knowledge of early oak furniture was excellent and the customer care from start to finish was very professional. All the furniture was delivered and installed on time and on budget. We could not fault the quality of the workmanship and our client has been very pleased with the furniture. We will definitely use the company again and cannot recommend them enough."
"The potboard has fitted perfectly and looks like it is part of the overal design of the table. Thanks for your help in getting it made with the embellishment!"
"Nick thank you. My daughter is so pleased with it. Thank you so much for all the trouble you so kindly went through for me. You really did go the extra mile. With all good wishes."
"The table looks absolutely beautiful Nick. Great height for us and the modifications are perfectly proportioned. Will email you a picture as I know this is unusual to change the design of this particular coffee table :) Appreciate all your help and the professional service we always receive from you."
"We approached Nick at Early Oak Reproductions in December 2011 to help with the sourcing of a Glazed Oak Display Cabinet as we could not find exactly what we were looking for in the normal furniture shops. With Nick's assistance and expertise we created a new 'bespoke' design based on two of his existing stock pieces with one or two extra twiddles. The price which he achieved for a bespoke piece (including VAT and delivery) was highly competitive and a lot less than any comparative piece in the specialist High Street shops. Manufacture was quoted as 8-12 weeks but in the event turned out to be 16 weeks, but in mitigation this was for a one-off design which was in it self somewhat complex. The wait was frustrating but was totally worth it when we first saw the Cabinet, we may be biased, but we think that it is beautiful! We would unreservedly recommend Early Oak Reproductions to anyone who wants high quality oak furniture at a good price, especially if you cannot find what you want 'off the shelf', (but don't be surprised if your 'bespoke' furniture cannot quite make the 12 week window, it will be well worth the wait)."
"Really pleased with the furniture. Thank you for your patience with the order and the assistance in ensuring the delivery went smoothly. I would like to place a new order for oak TV stand for flat screen."
“Very happy with it and looks great now filled with my books!”
"Just wanted to say that the table is now in place in the dining room and it looks wonderful. Thank you. The colour is fantastic and really blends in with all the other items - genuine antiques! What is particularly enjoyable is to be able to eat at a table with room for serving dishes as well as the dinner plates!"
"Nick it is perfect. Thank you. Have a great Christmas."
"Having ordered by email and never having seen your furniture in the flesh I was really pleased when the two Jacobean chests arrived. They are just what we were looking for to go in our 16th century manor house and are now in the master bedroom with our Bylaw four poster and our Titchmarsh and Goodwin bedside cabinets, which they match perfectly both in style and quality. We'll be back in contact soon regarding other items as we furnish the other rooms when we've worked out details. Thanks and best wishes, Charles."
"I can confirm that I received my order and that I am very pleased with it thank you. It is absolutely beautiful."
"Yes, we received the dresser bases yesterday and we're absolutely delighted with them - they look wonderful."
"We absolutely love the new pieces. They look wonderful in the dining room and, as always, the workmanship is superb."
"...awesome, I love it, well Jane was thrilled to bits...it is real quality...and the workmanship on it is superb...We will be getting the coffee table at a later date"
"I am very pleased with the table and yes everything went well with delivery."
"The delivery was fine and the chest is delightful. Thank you very much."
"Thanks, yes we have the pegs, which are now holding up shelves full of books. The book case and table both look very good."
“As a rule I do not leave comments but on this occasion the level of service we received from our visit to the showroom, the design, construction and delivery was so good that this very definitely deserves an exception to my rule. My wife, who is not easily pleased, is delighted with the table.”
"The table is stunning, we're delighted with it."
"Furniture arrived on schedule just after noon yesterday. Having seen only small samples, we were a little bit uncertain as to what to expect. The actual furniture exceeded our best expectations. The appearance, authenticity and craftsmanship are outstanding. Having had some experience in the Joinery business, I am particularly impressed with the hand planed finish to the table top. Quite exceptional. Your advice to use the Futura aniline treated leather upholstery also a masterstroke. Thank you very much for your assistance and close attention throughout the entire ordering process. Made matters very easy. P.S. Your delivery man, Jon is a star, everything properly packed in the van, unloaded and installed with humour and no fuss."
"The cupboard is stunning. It is a piece of art. Delighted."
"The table just arrived and it's better than I expected. You really did an amazing job."
No matter how hard you try, you can't go through life without something going wrong occasionally! In this case a pewter punch bowl damaged in transit to Canada, which we promptly replaced..."Thank you Nick, Good doing business with you. I await your instructions re squeezed bowl." & 5 days later:"Hello Nick, Well the bowl arrived in perfect condition. Thank you for such prompt and friendly service..."
"...we are delighted with the bed thank you...overall we are really pleased."
"All went well thank you, we are delighted with the furniture it looks great. Once again many thanks."
"I am very pleased that I decided to buy a table from Early Oak Reproductions having failed to find a suitable one at auction. I now have a beautiful Berwick dining table which Nick was more than happy to have a discussion with me about and to supply it in a different finish from the usual choices available for this table - Old Flaxen. It looks absolutely super in my cottage"
"Just to let you know, today we safely received the beautiful benches! They are absolutely great!"
"Just a quick note to let you know that the table arrived on Friday morning and we're delighted with it. Colour just right and fits perfectly with everything in room. Thank you so much for the trouble you have taken on our behalf."
"Hello Nick, thanks for the sconces which are delightful. We will keep both and would like to order another six"
"Nick. Good morning! Thanks for checking delivery, yes we received the table and I love it. Size works well in our Byre space too. Waiting for my husband to return from his abroad trip to see it too. Many thanks, glad we got it for Xmas!"
"Yes they arrived as you'd said on Thursday. Not only that but I am very pleased with them too. Many thanks for your help, and for checking on the delivery."
"The delivery of the table went very smoothly, at the time arranged and by a very chatty driver. The table was well packed and undamaged. It fits beautifully in the place envisaged in our hall and it is much admired."
"We are very happy with our new oak dining table and chairs. I appreciate your knowledge and attention to detail. We will do business again I am sure."
"Yes we're very pleased thanks. Delivery was as promised, no problems."
"It arrived safely and looks great."
"Absolutely spot, on thank you so much. I meant to email you yesterday to let you know but got caught up. I am so grateful to you for your help."
"Furniture arrived safely and we are extremely pleased with it thank you. Fits the spot perfectly. Excellent service from Stuart (our delivery driver)...very careful and considerate. Thanks again and you will undoubtedly be top of our list should we require any more furniture in the future. Also, we will have absolutely no hesitation in recommending you to friends or colleagues."
"I have just returned from Alberta to see the chairs you made for me, and they are splendid and will go perfectly with the carved armorial chair I already have in this room. As you may remember, the chairs were received by Adele, the manager here, as I was abroad at the time of delivery. She was very impressed with the helpful courtesy of the gentleman who delivered the chairs. Thank you. It is unusual and satisfying to find a business that combines high quality goods with efficient and courteous service."
"We are thrilled with our new table, made exactly to our requirements and would certainly recommend you."
"Yes, the rad covers and court cupboard are all wonderful (I intended to send you an email as soon as I got in today but I got tied up with something else). As usual we're absolutely delighted with the quality of your workmanship and attention to detail."
"We've got the tables and are so happy with both of them! They are a perfect match in our living room. Thank you very much. P.S. The driver is such a friendly fellow! Whoever sees our living room loves the tables."
"Table arrived last Thursday and it's really lovely, thank you. It fits in beautifully with all my mum's other furniture."
"My candlesticks arrived safely yesterday, beautifully packed and I am delighted with them. Thank you so much for your help in making it so effortless."
"Furniture arrived safely, my husband and I are delighted with it, can't wait to order more pieces. Stuart the delivery driver was exceptional, hope to do lots more business with you. Thank you so much."
"The table and chairs look fantastic thank you, although we have not yet been able to see them apart from in the warehouse where we are storing them...I will be happy to let you have a photo of the table and chairs for your file, once we have them installed at home. Thank you for all your time and assistance, and for producing such beautiful furniture"
"...looked fantastic last night (oak bookshelves) when arrived thank you."
"We just received the joint stool. We are very satisfied about it, thank you very much"
"I wanted to say a big thank you for the wonderful 4 poster and dressing table you installed today. I realise it has not been the easiest of projects, however the quality of the carving and design as well as the overall look and feel of the bed and dressing table is exactly what we envisaged. They look amazing and thank you for your hard work and that of your workshop and skilled team."
"Thank you, yes it has and it's absolutely lovely. I thought you might like to see it in its new home... you can see that it's sharing a window sill with Jojo!! I'll be completing the Trading Standards questionnaire, will be top marks in all departments!"
"We absolutely love the coffee table and TV stand. We have already been looking at other items on your website. Thank you so much for all your help! It has been a pleasure to deal with you and the team."
"Just back from our travels today and the TV cabinet looks absolutely great! The colour goes very well and the doors work a treat. I do like the overall finish and design. Thank you for the care and attention which you took in making sure that the design worked to fit the space."
"Everything went very smoothly and I'm thrilled with my T V stand. It's even better than I expected. Many thanks."
" Just received our coffee table and it is perfect! I love it and will definitely be back!"
“The TV stand arrived safely...and looks fantastic!”
"Nick, we have just received our table...absolutely gorgeous, thank you very much. I have attached a photo of just how good it looks. Will recommend you to everyone."
"The delivery went all fine, and the chairs look wonderful, (superb quality)- they are a real match for the table and the room. (the timber colour and the upholstery). Very happy with the product."
"The table was indeed delivered on Monday and all went very well. We're absolutely delighted beyond words with the tremendous workmanship and the beautiful wood that's been used. It really does fit right in to its new home! Many thanks for a very pleasant transaction and who knows, perhaps we'll be in touch again in the future."
"Thanks for sending back the bookcase and lamp table. The colour is just right; and the workmanship is excellent. The couriers from Martins communicated well, delivered when they said they would and put the bookcase together without any demur. Thank you for sorting out the initial problem."
"All went well. Thanks again for getting it to us before Christmas. We are very pleased with the table! Beautiful craftsmanship and lovely to have it ready for the family next week."
"About 45 years ago I happened to go to Tunbridge Wells, and from a distance saw a shop that looked different, just had to go in (wow) that is where I met Leonard Lassalle (wow) what a shop and what a man. Leonard has instigated some of the best collections of 17th century oak furniture both in the UK and abroad. Quite recently I wanted to purchase a coffee table, a 20th century invention, but how's that going to work, I thought. Then I remembered seeing Oak Reproductions Alfriston on the internet so I went to [see] them. The service was congenial and the workmanship was fantastic. I bought many pieces of oak from Leonard which made me very proud, just as I am with my coffee table."
"All good, Delivery perfect and it looks great."
”Delivery was no problem at all and luckily one of the chaps knew about the X to line up the base and the top. It looks absolutely great in our dining room. I know we won’t be moving it too often given it’s weight.”
"I just arrived in Madrid this weekend. The delivery went very smoothly on Monday and weâ€™re particularly pleased with the furniture - the pieces look great and fit really well."
"A note to thank you for the pewter serving spoon and fork that arrived today. They are very splendid. Both my husband and I had the same reaction - the pictures do not do them justice at all."
"We received lots of compliments for our new furniture. I make sure, everybody knows where it comes from!"
“...the furniture delivery went really well yesterday and the guys were really helpful. The furniture looks really good and we are very happy with it. The new sideboard and the chairs in particular are exactly right and you wouldn’t be able to tell that they were a different vintage to the originals.”
"Yes, thank you, everything was fine. Lovely dresser!"
“Table arrived and is gorgeous, so heavy! I just need to sort all the other furniture out now! We really loved the colour of the other [loan] table too so were rather sad to see that go, just highlights the beauty and quality of your furniture. Thanks again and worth the wait.”
"The bed looks wonderful, and the sleep I had on it last night was brilliant. Really pleased with the work you did."
"I meant to e-mail you to let you know that we think that the stool is absolutely perfect! We're extremely happy with it."
"Firstly thank you for the vanity unit, it is just beautiful. I meant to write the day after delivery but it has been a manic few days."
"Yes, indeed the chairs did arrive on time, and we love them. Jenny keeps saying, look at those magnificent chairs! They are in pride of place in our hallway, where they are the first thing that people see when they arrive."
"We are very pleased with the desk. Thanks very much."
"Thank you Nick. It's arrived and looks great. I'm delighted with it and, it fits perfectly with the settle. Huge success.
"Thank you so much for your efforts in facilitating the delivery of the dining set before Christmas - it was delivered during a howling gale, and the delivery team were amazing, keeping the furniture protected whilst they maneuvered it carefully into our C15th cottage. It looks fabulous, and was much admired over the Christmas period by family and friends. We now eagerly await the arrival of our bed and bedside cabinets!"
"The table is gorgeous, Nick, just as we hoped! Thank you very much indeed."
"...the delivery went very smoothly. We were in Pembrokeshire for Easter - so it was perfect. I was intending to get in touch about how pleased we were with the table: it looks as though it has been in place for years. Also, it is far better than anything else that we have seen - and we have been looking for quite a while. Best wishes and thanks"
"Nick, I'm delighted with the chairs and the hunt table. Despite the challenges presented by my own and your suppliers measurements, it's been a great service and you have looked after us really well all the way through. Most importantly, we now have some wonderful traditionally made bespoke furniture which compliments beautifully our existing 17th century furniture."
“Thank you very much for this table, it is exactly what I dreamed of. When I finish this interior I will send more photos.”
"...thanks for the lovely candlestick (which went down very well...) - and your help with the order."
"Thank you the bookcase looks lovely and fits in very well with the other furniture. As always your furniture is made to a very high standard and is faultless."
"As you know we placed an order for the above dresser from you back in September having seen it on your website, and took delivery on Friday 26th November. It looked and seemed real value for money from the photograph, but being so far away based in Somerset, we had no opportunity to visit your works and see the dresser for ourselves that it was truly as good as it looked!! I had to write and let you know that it is a most impressive piece of furniture and looks just like the real thing. The ageing is perfect and the quality of workmanship superb. We are delighted with it and with the service received, especially from your driver who battled through the bad weather and a breakdown to deliver late on the Friday evening. That's what I call service!! I would have no hesitation in recommending your company and will pass on your details to all those admirers who see the dresser and will no doubt be as impressed as me. Once again, many thanks for a job very well done."
"Thank you. We are really pleased with the piece. Just have to decorate the rest of the room to make it look as good! Thank you again for all your help. I still have my eye on that beautiful french-country style table for our kitchen extension. A year or so for us to go on that but, we will certainly be keeping you in mind."
"There were no problems with the delivery and we are very pleased with the table and are looking forward to using it."
"The table looks fabulous. We are really pleased with it. Thank you very much indeed."
"The delivery went like clockwork and I am very pleased with the table. Many thanks for such a good service."
"Hi Nick thanks very much for the info. We are very pleased with the table I must say. Sally has been waiting for years for a table made to her specifications and this was just what she wanted. It's a beautiful piece of furniture and will be well used in the future. Thanks again."
"Everything went like clockwork thank you. Very polite, helpful and efficient delivery team, not many people tower above me but the driver did! The cabinet is excellent, absolutely super craftsmanship and certainly built to last. I would recommend to anyone, thanks once again." Followed by "...good luck for the future but with service and quality like this I doubt you will need any."
"Just to let you know that we have now completed the feedback form and David has just posted it. Top marks all round! Thank you again for making us such a beautiful table and for the amazing after care service in dealing with a "Murphy's Law" problem. Everyone who has seen the table has commented on how lovely it is and how well-made. We have told others about you and, if ever we need another piece of furniture made, we would certainly come to you. With thanks and best wishes."
"The table has been delivered with no problem. Really pleased, its a beautiful table."
"Yes the side table was delivered yesterday morning. They very kindly telephoned about 20 minutes before arriving. As for the table, it is exactly what we wanted - right size, right colour and finish - and we're both very pleased with it."
"The reason I would use you guys again - it's the quality of the furniture, the finish is perfect and the fact that I can have something which is custom-made, exactly the right size for a slightly awkward space, but fits with the antique furniture we have."
"Just thought I'd let you know that Chris thought the furniture looked great, many thanks. I've sent your trade review card off - all smiley faces of course!"
"We are delighted with our dresser and the craftsmanship in its manufacture. Antique quality, in the 21st Century!"
"Yes everything is great and all done. Thank you for your service. We are delighted."
"...the finished product is amazing and so many people have commented on it."
"All went well thank you! I am really chuffed with the coffee table, it is exactly what I wanted. Thank you. Have a great Christmas!"
It's a fact of life that, on rare occasions, things can go wrong..."It was a real tragedy for both parties when the table we ordered was damaged in transit (not by our usual carriers). However, I was concious that you tried every avenue, including your trade association, to find a solution to the problem. As we are on an isolated part of the west coast of Scotland, this could not have been an easy task, to find a furniture restorer. The Waterworths, on the Isle of Islay, did an excellent job of restoration, I believe even your craftsmen would be hard pressed to identify the original damage sites. We are extremely pleased with the table and used it for the first time, full extended, for a family occasion. It has been much admired and will be a delight for some years to come. Thanks again for all your concern and efforts to make good what was initially a bad situation."
"Everything went smoothly...Very pleased with the pieces - thank you! They blend in very well with our existing table and our kitchen."
"The delivery went smoothly & the benches are fabulous, we are really pleased with them & we certainly wonâ€™t hesitate to use your company in the future."
"Hi Nick, wow that looks fantastic (photos on website). I am so pleased with them and have now completed decorating the dresser with antique plates etc. Once again thank you so very much as I now have a dining room to be proud of. Have had so many compliments on both the table and dresser."
"Just to let you know that we are very pleased with the candle sconces which arrived last week. Please tell your packing department that they did an excellent job."
"Apologies, we only got back late yesterday, but it looks super, we're very pleased...we're just considering something extra to match"
"Many thanks. Side table was delivered in good order on Wednesday and looks fab."
"So sorry not to get back to you sooner: we had such a mad week with many guests, some of whom sat around our lovely new table. We were so pleased to receive it in time for our family party and are thrilled with how it looks. Thank you so much!"
"Our table got delivered today. Just wanted to thank you. It looks really good. My client is here on Wednesday and I am sure she will love it to. Thanks again and all the best!"
"Yes it arrived in the time slot agreed. The delivery guys were great although absolutely frozen given the cold weather! The dresser is excellent - looks good, fits perfectly and matches existing dining room furniture better than we expected. I was very nervous given that we had only seen it on your website, but it is absolutely spot on. Very many thanks."
"Thank you for my Hunt Table which is simply perfect - colour, style, dimensions & most importantly, workmanship. I am so glad to have found your company on the internet. I will try to improve my cooking to live up to this stunning piece of furniture!"
"I meant to email you on Monday. They are wonderful. Please pass on my thoughts to your workmen. They look stupendously good next to the table. In fact, they match the colour exactly, which is almost impossible to believe since we have only corresponded by email and telephone. The workmanship that went into the benches is second to none and the carving of the finest quality. Please let the carver know how happy l am. I can't quite believe that the he picked up on the little star incorporated into the carving of the table. I hadn't even noticed that. What a brilliant operation that you run. Totally first class from beginning to end."
"The delivery went perfectly thank you and the tables look magnificent! Many thanks to you and the team, we are delighted with them and the glass in the coffee table enables us to still enjoy the beautiful original Elm floorboards."
"Table is great - really pleased. Can't quite believe 2 people managed to carry it!"
"...all delivered fine, the table tucks away nicely just where I wanted it. Helpful and easy to order. Thank you."
"We are all delighted with the unit. Thanks to you and your team for the professional supply and service."
"Delivery was made yesterday, furniture looks fantastic! I will call you in the New Year to ask about a corner unit. I've passed your details to a couple of interior designers up here, hope you get plenty of business. All the best, have a great New Year."
"...The table is exactly what we were looking for and looks great in our dining room. We had great comments from our guests over Christmas. I was also impressed with the fact that it was ready for delivery within your estimated timescales. I have already recommended you to a friend who is looking for something similar"
"I have been informed that the delivery went smoothly and that the owners of the property are very happy with the item"
"Delivery went well and the tables look great, we are very happy with them and would definitely be looking to purchase further items in the future."
"Thank you for your excellent service. We are absolutely delighted with our chairs and would not hesitate to recommend your company to others. Many thanks from a satisfied customer."
Re: Oak Bookcase "Your driver (Stuart?) will tell you more but it was a close thing. But that's fine. The goods? A moments fear that I'd measured it wrong but it looks excellent. Already packed! If you could do another one, a bit smaller for half the price I'd have one!"
"Pewter pieces arrived in perfect condition. Very pleased with the quality and service given. Would recommend your company and hope to order again in the future."
"When the item arrived (earlier than expected) we were over the moon! With the inclusion of the additional "bespoke" features, it is exactly what we had been looking for, fitting so well into our room, and matching/complimenting the other antique furniture we have...the difficulty trying to find a Medieval TV Cabinet being obvious! The quality and finish are excellent and I am sure it will become a family heirloom. Many thanks."
"We absolutely love the stools, as always they have an air of belonging about them."
"Yes we are extremely pleased with the coffee table it looks beautiful. Iâ€™m sure we will be in touch shortly for another item. Thank you very much and also for your excellent service."
"We absolutely love the table. It's a beautifully crafted piece of furniture & lovely to think of all the happy times we'll enjoy around it for years to come."
"...the table arrived safely and we are very pleased with it. We added the extensions to make sure we could and found that quite straightforward. So it has had lots of use this past week though unfortunately, due to the power cuts, we didn't get to eat our turkey with all the trimmings on Christmas Day. It looks good with candlelight! Thank you..."
"Just a note to say how pleased we are with the Berwick table and chairs delivered last week, and for all your help in arranging a prompt delivery. The table and chairs are exactly what we ordered and look great in our new oak panelled dining room. We would have no hesitation in recommending your company. We were also very pleased with the transport company Martin Brothers who were efficient friendly and polite. Once again many thanks for the excellent service received from your company."
"Table just delivered. Great job. Looks fantastic. Delivery driver deserves credit. Not easy to find especially as we have had dense fog for days. Please give positive feedback for him to his firm. Thanks."
"Dear Nick, We took delivery this morning of the bespoke pantry dresser you made for us and we are absolutely delighted with it. It surpasses all of our expectations, and they were high expectations! The piece sits perfectly next to the exposed medieval timbers and other early oak antique furniture as we hoped and the fine detailing of the guilloche moulding, the panelling and the aged ironmongery is just wonderful. I'd also like to thank you for the considerable time you put into getting the design right to make this tricky piece of furniture come together."
"Everything went well with the delivery, Pinnacle rang to let me know what time they would be here. As for the table. Well it is beautiful, even better than I had imagined. I inherited a lovely old oak bookcase from my mother and wanted a table to compliment it, which it has perfectly. I have attached a couple of photos. The size is perfect and very versatile - spacious 4 and up to a comfortable 8 people for Christmas dinner."
"The cabinet arrived safely and fits in beautifully, as you can see.We had to work out the measurements very precisely, both internal and external, so it was a relief to see that they were spot on.Please pass on our thanks to the workshop for their excellent work."
“The coffee table has arrived safely and is looking great. Thanks once again!”
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